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Title
Text copied to clipboard!Property Management Assistant
Description
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We are looking for a detail-oriented and proactive Property Management Assistant to support our property management team in the day-to-day operations of residential and commercial properties. This role is ideal for someone who thrives in a fast-paced environment, has excellent organizational skills, and is passionate about providing exceptional service to tenants and property owners.
As a Property Management Assistant, you will be responsible for assisting with tenant communications, coordinating maintenance requests, managing lease documentation, and supporting the overall administrative functions of the property management office. You will work closely with property managers, maintenance teams, and external vendors to ensure properties are well-maintained and tenants are satisfied.
Key duties include responding to tenant inquiries, scheduling property inspections, processing rent payments, maintaining accurate records, and assisting with marketing vacant units. You will also help prepare lease agreements, track lease renewals, and ensure compliance with local housing regulations.
The ideal candidate will have strong communication and interpersonal skills, be proficient in office software such as Microsoft Office and property management platforms, and have a basic understanding of property management principles. Prior experience in real estate or property management is a plus but not required.
This position offers an excellent opportunity to gain hands-on experience in the real estate industry and grow within a dynamic and supportive team. If you are organized, customer-focused, and eager to learn, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Assist with tenant communications and respond to inquiries
- Coordinate maintenance requests and follow up with vendors
- Support lease administration and documentation
- Maintain accurate property and tenant records
- Help schedule property inspections and showings
- Process rent payments and track delinquencies
- Assist with marketing and advertising vacant units
- Prepare reports and assist with budgeting tasks
- Ensure compliance with housing regulations and company policies
- Provide general administrative support to property managers
Requirements
Text copied to clipboard!- High school diploma or equivalent; associate degree preferred
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Proficiency in Microsoft Office and property management software
- Ability to multitask and prioritize in a fast-paced environment
- Customer service experience is a plus
- Basic understanding of property management principles
- Attention to detail and problem-solving abilities
- Ability to work independently and as part of a team
- Previous experience in real estate or administrative support is beneficial
Potential interview questions
Text copied to clipboard!- Do you have any experience in property management or real estate?
- How do you handle multiple tasks and prioritize your workload?
- Are you familiar with any property management software?
- Can you describe a time you resolved a tenant issue?
- What strategies do you use to stay organized?
- Are you comfortable working with vendors and maintenance teams?
- How do you ensure accuracy in documentation and record-keeping?
- What interests you about working in property management?
- Are you available to work occasional evenings or weekends if needed?
- How do you handle difficult or upset tenants?
