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Title

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Property Management Assistant

Description

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We are looking for a dedicated and detail-oriented Property Management Assistant to join our team. The ideal candidate will support the Property Manager in all aspects of property management, including administrative tasks, tenant relations, and maintenance coordination. This role requires excellent organizational skills, strong communication abilities, and a proactive approach to problem-solving. The Property Management Assistant will be responsible for handling tenant inquiries, processing rental applications, coordinating maintenance requests, and ensuring that all properties are well-maintained and compliant with local regulations. Additionally, the candidate will assist in preparing financial reports, managing lease agreements, and conducting property inspections. The successful candidate will have a strong understanding of property management principles, be proficient in property management software, and possess the ability to multitask in a fast-paced environment. This position offers an excellent opportunity for growth and development within the real estate industry. If you are passionate about property management and have a keen eye for detail, we encourage you to apply.

Responsibilities

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  • Assist Property Manager with daily operations and administrative tasks.
  • Handle tenant inquiries and resolve issues promptly.
  • Process rental applications and conduct background checks.
  • Coordinate maintenance requests and follow up on work orders.
  • Ensure properties are well-maintained and compliant with local regulations.
  • Prepare and manage lease agreements and renewals.
  • Conduct property inspections and report findings.
  • Assist in preparing financial reports and budgets.
  • Maintain accurate records of tenant interactions and property activities.
  • Support marketing efforts to attract new tenants.
  • Coordinate move-in and move-out processes.
  • Manage rent collection and follow up on late payments.
  • Assist with property showings and open houses.
  • Ensure compliance with fair housing laws and regulations.
  • Provide excellent customer service to tenants and property owners.

Requirements

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  • High school diploma or equivalent; associate's or bachelor's degree preferred.
  • Previous experience in property management or real estate is a plus.
  • Strong organizational and multitasking skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in property management software and Microsoft Office Suite.
  • Ability to handle sensitive information with confidentiality.
  • Detail-oriented and proactive problem solver.
  • Knowledge of local property laws and regulations.
  • Ability to work independently and as part of a team.
  • Strong customer service skills.
  • Valid driver's license and reliable transportation.
  • Flexibility to work weekends or evenings as needed.
  • Ability to lift and carry up to 25 pounds.
  • Professional demeanor and appearance.
  • Strong time management skills.

Potential interview questions

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  • Can you describe your previous experience in property management?
  • How do you handle difficult tenant situations?
  • What property management software are you familiar with?
  • How do you prioritize tasks when managing multiple properties?
  • Can you provide an example of a time you resolved a maintenance issue?
  • How do you ensure compliance with local property laws?
  • What strategies do you use to attract new tenants?
  • How do you handle rent collection and follow up on late payments?
  • Can you describe a time you successfully managed a property inspection?
  • How do you maintain accurate records and documentation?
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